We were unable to transfer your points.
logo
Account ending: ${Var1}
icon
We were unable to complete your points transfer request
Dear Cardmember,
We were unable to transfer your Membership Rewards® points to your ${Var2} account due to a technical issue.
Since we couldn’t complete the transfer, we have credited ${Var3} points to your Membership Rewards® account.
For further queries, please contact the number at the back of your Card.
We regret any inconvenience this may cause you.
Discover ways to redeem Membership Rewards® points
icon
Redeem for Insta Vouchers
icon
Pay with points at checkout
icon
Cover Card charges
icon
Redeem for travel
icon
Points transfers
Click here to explore
don't live life without it
Privacy statement Contact us
You are receiving this email because you are an American Express® customer. This email was sent to Card ending ${Var1}.

We are unable to accept incoming emails to this address. For details on our email practices, view our Privacy Statement.

American Express Banking Corp. Cyber City, Tower 'C', DLF Building No. 8, Sector 25, DLF City Phase ll, Gurgaon - 122002, Haryana.

® Registered trademark of American Express Company.
© 2026 American Express. All rights reserved.

SFEREW003